As an entrepreneur in technology, security and media, I understand the importance of customer service. I have chosen Phil-Rich Locksmiths as our locksmith vendor. Phil-Rich has always shown exceptional customer service as well as an extensive knowledge in physical security. They truly believe in what is best for the customer. I have recommended Phil-Rich to many of our clients and would certainly recommend them whenever the need arises.
President, Urban Alarm
Prompt, highly qualified, expert service and reasonably priced. I have used Phil Rich Locksmiths for a variety of jobs, from safes, cipher locks to automatic handicap door openers and every time has been a 5-star experience. I keep these guys on speed dial for all my locksmith requirements in my facility, and I have put them to the test, calling them on weekends, middle of the night and early mornings, they show up promptly and with the right equipment the first time. They’re great people with an old school approach to business, the customer comes first.
Rick Karas’ Phil-Rich Locksmith Services were great to work with and he quickly resolved the issue. He was polite, professional, and excelled at identifying the root problem and correcting it. Rick is trustworthy, an expert in his field, and I strongly recommend him for any locksmith/security concerns or issues.
Phil-Rich Locksmiths are our go-to company for all our needs. The owner, Rick Karas came himself and installed high-security door locks at our office and we cannot be happier. We were so happy with Phil-Rich, I used them to change all the locks on my personal and vacation home. No need to look elsewhere…Phil-Rich Locksmith is the best!
James Clark President, Outback Deckworks
We are a local residential and commercial security company that does not specialize in locks. We pride ourselves on service and quality so finding a lock partner that believes in the same core values is imperative. Phil-Rich Lock is knowledgeable, forward-thinking and customer-centric.If you ever need a locksmith service or a partner for your business, we would highly recommend Phil-Rich Lock.
Vice President, UltraGuard
The Original Pancake House has been turning to Phil Rich Locksmiths for several years for all of our lock and safe work. They are responsive, thorough and expert in every detail. I recommend them, without hesitation.
Jeff Bulman, Owner
I first had the privilege of getting to know Rick Karas through our mutual membership to Montgomery Power Partners. His professionalism and contributions at our weekly meetings led me to try his services for the Intelligent Office. We had been using the same vendor for 14 years but we were long overdue to make a necessary change so we retained Phil Rich Locksmith. It was by far one of the best decisions we have made. We had been overcomplicating our process for years only to learn that it needed the personal attention of someone who understood our challenges. Rick made the transition process seamless and resolved our issues promptly. He proactively inventoried our antiquated system and made improvements by organizing and cataloging our entire system. No matter the size of your company or the scope of the project, Rick exemplifies exceptional customer service. With a simple phone call or email to Rick, he personally responds and delivers, making you feel you are his only client. If you are seeking a trustworthy expert who will offer excellent guidance and is an absolute pleasure to work with, you will want to retain Phil Rich Locksmith.
Leslie Kennan, Managing Partner at Intelligent Office – Rockville & D.C.